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We have worked closely with Cognition AM over the past 10 years. Their support and service have been invaluable. From the outset, Cognition AM has demonstrated a consistently high standard of service delivery, offering a reliable, flexible, and professional approach to their work. Their commitment to quality, integrity, and attention to detail has been evident throughout our engagement.

They have integrated seamlessly into our operations, quickly gaining an understanding of our specific needs and adapting their approach accordingly. The team is proactive and responsive, communicating clearly and efficiently to ensure all tasks are completed to a high standard and within agreed timeframes.

What stands out most is the friendly and approachable nature of the Cognition AM team. We benefit from named points of contact who are always accessible, supportive, and ready to assist. Their professionalism and ability to deliver under pressure have been consistently impressive.

The support we receive at the UK Weighing Federation is truly invaluable. It makes the day-to-day running of a trade association alongside a full-time job not only manageable but far more efficient.

Tom Marren

President

UK Weighing Federation

Cognition consistently delivers outstanding service.

The quality of service delivery has been exceptional: a high standard of work, attention to detail, and a commitment to getting things right the first time. Every interaction with their team reflects their professionalism, trustworthiness, and deep understanding of what it means to serve their clients well.

One of the standout attributes is that Cognition deliver and get things done efficiently. They are quick to response and clear in their communication. Whether it's a simple query or a complex request, they are always prompt, courteous, and thorough in their responses. This kind of engagement has made our collaboration seamless and highly effective for many years.

Equally important as the delivery, the team are great to work with. They listen carefully, ask the right questions, and tailor their approach accordingly. Their integrity and commitment to doing the right thing, even when it requires extra effort, gives me complete confidence in recommending their services without reservation.

Cognition brings together everything one could ask for in a service partner: skill, dedication, professionalism, and an unwavering focus on client satisfaction. I highly recommend them to anyone seeking dependable, high-quality service delivered by a trustworthy and client-focused team.

Manu Grundy

Cheif Technical Officer

IIOM UK

Charcroft has been an active member of COG for many years. The Cognition AM team especially Chris and Sue have been very efficient and helpful as regards the quarterly meetings and organising the logistics for all the COG events and they are always willing to help out whenever they are called upon. I am sure that COG will continue to grow and prosper with Cognition AM as secretariat.

Edmund Coady

Sales Director

Charcroft Electronics Ltd

I have worked with the Staff at Cognition AM Ltd, for more than 8 years in the planning, organizing, selecting venues, managing conferences, training seminars and workshops in which they have performed an outstanding job.

Leon Hamiter

President

Components Technology Institute Inc USA

Just a quick note to thank you and your team at Cognition AM for the service and support provided to my company. Since becoming members of COG 4 years or so ago, I am constantly impressed by the quality and relevance of the literature produced and meetings content. All of the meetings I have been to are very well attended and provide a fantastic source of information, we have presented several times ourselves and have always found the feedback extremely useful. Thanks once again for providing such a valuable service.

Chris Shipway

Country Director

Avnet Memec UK

As the Managing Director of CMCA(UK) I have had the pleasure of working closely with members of the Cognition AM Team for many years. I personally have found the manner that they have managed the COG organisation and the associated COG events, especially the bi-yearly conference, to be exceptional. The Team are constantly bright and cheerful whilst remaining professional at all times. I would have no reservations in recommending the Cognition AM Team to any organisation.

Rob Crawford

Managing Director

CMCA(UK)

APC have a long standing association with the team. We thoroughly respect and appreciate the levels of professionalism and integrity they have brought to this area of the electronics industry.

Mark Robinson

Managing Director

APC PLC

The Cognition team provide an excellent level of customer service - friendly, helpful and always quick to respond!

Nigel Norman

Managing Director

Sarsen Technology Limited

The Cognition team have been responsible for management and administration of the International Institute of Obsolescence Management (IIOM), and its predecessor (Component Obsolescence Group) for many years.

As a member, Chairman of UK Chapter and then President of IIOM, I have had significant dealings and engagement with the Cognition team.

I have seen how Cognition do their business close up and have always found them to be very professional and helpful. They were a huge help to me in my leadership roles and I could always count on them to run the organisation and provide help when needed.

For me, the most significant attribute is their attitude, they clearly care and want the organisation to develop and flourish, which is the cornerstone of everything they do.

Stuart Kelly

President

IIOM International